Business Operations Analyst
$100,000–$160,000 year
On-siteSan Francisco, California, United States
Job Summary
Research, develop, and deliver special projects and strategic business initiatives under the guidance of senior leadership. Retrieve, synthesize, model, and analyze data to drive financial decision-making while scaling financial operations infrastructure including cash management and dispute win rate optimization. Own the receivables function to trace failed money movement, size risk exposure, and support transaction reconciliation. Organize meetings to record decisions and action items, partnering with risk, legal, and customer-facing teams to drive recovery outcomes. Identify process gaps across loss recovery workflows and recommend product solutions, ready to take on high-priority ad-hoc projects. This in-office role reports directly to the VP of Finance, requiring 2+ years of experience in investment banking, consulting, or business operations at a high-growth company.
Required Qualifications
- 2+ years of experience in investment banking, management consulting, business operations or strategy & operations role at a high-growth company
- Strong analytical and structured problem-solving skills
- Advanced Excel proficiency; you build models from scratch
- Ability to thrive in a fast-paced environment with minimal guidance and can adapt quickly to changing demands of the business in light of ambiguity
- Outstanding communication skills in both written and verbal form
- Demonstrated ability to research topics and synthesize complex information
- Proven experience managing multiple projects and priorities concurrently
- Insatiable curiosity and an unstoppable drive to succeed
- Flexible attitude with a growth mentality and the ability to rapidly action feedback
- Experience in payments, fintech, or financial services, particularly in credit risk, collections, or fraud operations
- Experience with ACH workflows, chargeback mechanics, or reserve management
- SQL proficiency
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.