Business Operation Executive

ERP Reporting & Coordination: Review daily and weekly ERP reports; follow up with merchants and quality teams on pending actions; maintain and share production and PD trackers; escalate critical issues to management when required. Process Improvement: Review existing ERP reports and identify gaps or inefficiencies; suggest and implement process improvements, templates, and SOPs; coordinate with the ERP team for system enhancements. Tracker Management: Monitor PD and production trackers for accuracy and timeliness; identify delays and ensure timely follow-up with stakeholders; ensure buyers receive updated trackers on schedule. Vendor Performance Management: Maintain vendor scorecards covering quality, delivery, compliance, and responsiveness; collect and analyze vendor performance data; highlight performance issues and improvement areas. Buyer Agreement Support: Draft buyer agreements using company templates; maintain records of active agreements, key terms, and renewal dates; support agreement review and documentation processes. Revenue & Business Analysis: Track buyer-wise revenue against targets; prepare periodic performance summaries and reports; maintain dashboards and trackers for management review. Stakeholder Coordination: Work closely with merchants, quality teams, vendors, and management; ensure timely communication and closure of operational tasks; support smooth day-to-day business operations.