Business Office Manger

Oversee the daily operations of the Business Office, including billing, collections, accounts receivable, accounts payable, and financial record management. Ensure accurate and timely processing of resident billing, reimbursements, collections, and financial reporting while maintaining compliance with federal, state, company, and payer regulations. Partner with residents and families to answer billing questions and provide exceptional customer service. Monitor financial performance and assist with budgeting, audits, and month-end reporting. Collaborate with department leaders to improve operational efficiency and financial processes. Supervise, train, and support Business Office staff to ensure efficient and compliant operations. Maintain accurate financial records while ensuring confidentiality of resident and business information.