Business Office Manager - Senior Living
$52,000–$52,000 year
On-siteColumbus, Ohio, United States
Job Summary
Manage the full resident lifecycle administratively, including resident agreements, move-in/move-out coordination, and accurate financial recordkeeping. Process community billing, generate monthly statements, oversee collections for all payors, and maintain Medicaid claim data. Supervise the front office team by creating staffing schedules, approving payroll, conducting performance reviews, and coaching staff. Serve as the primary liaison for administrative and billing inquiries while ensuring compliance with federal, state, and local regulations. Process Accounts Payable, Long Term Care insurance claims, and monthly bank deposits across various platforms. Collaborate with the Executive Director and Regional Business Office Manager on business office operations and escalate significant issues as needed. Maintain documents to assist Corporate Accounting and order office supplies for the campus. Full-time role at Wallick Senior Living's Oakleaf Village Columbus location. Starting at $52,000 annually plus monthly bonus potential.
Required Qualifications
- Associates degree or higher in business or finance
- Minimum of 2 years in a business office role within senior living or skilled nursing
- Proven experience in accounts receivable, collections, and Medicaid billing
- Familiarity with HIPAA and resident privacy compliance in financial recordkeeping
- Ability to read, analyze and interpret financial reports, while understanding common accounting procedures (debits/credits) including understanding of ledgers and basic accounting skills
- Technically savvy with Microsoft Office suite, workplace collaboration tools such as Excel and MS Teams, other financial and accounting systems
- Must be able to pass a pre-employment background check and drug screen
Desired Qualifications
- Proven experience in accounts receivable, collections, and Medicaid billing preferred
- Experience with Yardi
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