Business Office Manager
$47,840–$62,400 year
On-siteGreat Falls, Montana, United States
Job Summary
Manage and oversee patient accounts, billing, accounting, and payroll functions while interpreting policies, goals, and regulations governing the business office in a skilled nursing facility. Recruit, select, hire, train, evaluate, counsel, and supervise business office staff to ensure compliance with Medicaid, Medicare, and PCC requirements. Operate within budget, maintain confidentiality of proprietary information, and function productively on an interdisciplinary team. Maintain professional relationships with associates and vendors while demonstrating dependable attendance and excellent customer service toward patients.
Required Qualifications
- Minimum of a high school diploma
- One (1) year in SNF
- Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in a skilled nursing facility
- Must possess the ability to make independent decisions when circumstances warrant such action
- Must be knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in SNF
- Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Must maintain professional working relationships with all associates, vendors, etc.
- Must maintain confidentiality of all proprietary and/or confidential information
- Must understand and follow company policies including harassment and compliance procedures
- Must be able to manage and oversee patient accounts
- Must be able to recruit, select, hire, train, evaluate, counsel, and supervise business office staff
- Must be able to effectively manage and operate within budget
- Must exhibit excellent customer service and a positive attitude towards patients
- Must demonstrate dependable, regular attendance
- Must be able to concentrate and use reasoning skills and good judgment
- Must be able to communicate and function productively on an interdisciplinary team
- Must be familiar with Medicaid and Medicare
- Must be able to read, write, speak, and understand the English language
- Must be familiar with PCC
Desired Qualifications
- Two (2) years of office management experience preferred
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