Business Office Manager
On-siteMuskego, Wisconsin, United States
Job Summary
Oversee daily business office operations within the skilled nursing facility, managing resident trust accounts and ensuring compliance with applicable regulations. Coordinate billing processes for Medicare, Medicaid, Managed Care, Private Pay, and insurance accounts while monitoring accounts receivable and assisting with collections efforts. Work closely with residents and families regarding financial matters and payment arrangements, ensuring accurate completion of admission agreements and financial documentation. Partner with facility leadership to support census, revenue, and operational goals while maintaining compliance with federal, state, and company policies. Assist with payroll, human resources, and administrative functions as needed. Serve as a professional resource for residents, families, and staff.
Required Qualifications
- High school diploma
- Previous experience as a Business Office Manager in a Skilled Nursing Facility preferred
- Experience with Medicare, Medicaid, Managed Care, and Private Pay billing
- Strong knowledge of accounts receivable, collections, and healthcare finance
- Excellent organizational, communication, and customer service skills
- Ability to multitask and manage competing priorities in a fast-paced healthcare environment
- Proficiency with healthcare software systems and Microsoft Office
Desired Qualifications
- Associate's or bachelor's degree
- Experience as a Business Office Manager
- Experience as an Admissions Coordinator
- Experience as a Medical Billing Manager
- Experience as a Healthcare Office Manager
- Experience as a Revenue Cycle Specialist
- Experience as a Patient Financial Services Manager
- Experience as a Long-Term Care Administrative Professional
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