Business Office Manager
On-siteWest Bloomfield Township, Michigan, United States or West Bloomfield, New York, United States
Job Summary
Oversee administrative operations and ensure smooth daily functioning of the community's business office by maximizing productivity through proficient use of software and business systems. Manage resident move-in and move-out processes, including contracts and financial records, while handling billing, rent collection, and vendor invoice processing. Supervise front desk reception staff coverage, answering telephones, greeting residents and visitors, and directing inquiries. Maintain office supply inventory, coordinate purchasing, and prepare reports to maintain accurate records. Maintain positive relationships with employees, residents, families, vendors, and community partners while ensuring state survey readiness. Two years of administrative or office management experience required, with proficiency in Microsoft Office and ability to learn organizational software systems.
Required Qualifications
- Two (2) years of progressively responsible administrative or office management experience
- Strong organizational, time management, and multitasking skills with the ability to prioritize work and meet deadlines
- Excellent verbal, written, and interpersonal communication skills with the ability to provide exceptional customer service
- Demonstrated ability to maintain confidentiality, exercise sound judgment, and handle sensitive information with professionalism
- Proficiency in Microsoft Office applications and the ability to learn HRIS, payroll, resident management, and other organizational software systems
- Strong attention to detail with the ability to maintain accurate records, prepare reports, and identify discrepancies
- Ability to work independently while collaborating effectively with employees, residents, families, vendors, and other departments
Desired Qualifications
- experience in healthcare, senior living, or a customer service environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.