Business Office Manager/HR Manager
$64,480–$68,640 year
On-siteByron, Minnesota, United States
Job Summary
Manage revenue cycle processes, accounts receivable, and billing systems while ensuring compliance with federal, state, and Benedictine policies. Perform eligibility checks, verify insurance benefits, and collect down payments and final bills for residents. Oversee census management, process payments, and reconcile the Resident Trust Account and petty cash. Manage staff selection, training, and performance to maintain a professional team. Develop and implement HR strategies, oversee payroll and benefits, and ensure adherence to federal and state laws. Meet staffing needs through standardized hiring, applicant tracking, and behavioral interviewing. Administer FMLA, accommodations, and leave requests while supporting performance management, employee relations, and corrective actions. Promote the Benedictine Mission of Hospitality, Stewardship, Respect, and Justice in daily operations.
Required Qualifications
- Associate's Degree in business-related field or combination of High School Diploma and comparable experience
- Two (2) or more years of Business Office Manager experience
- One (1) or more years of healthcare accounts receivable and/or accounts payable experience
- Accounting and general office software proficiency and use of general office equipment
- Bachelor's Degree with 3-5 years of experience, or an Associate's Degree with 5-7 years' experience
- Labor relations experience - if community has a union
Desired Qualifications
- One (1) year prior management experience
- EEO/AA/Vet Friendly
- Experience with a Human Resources Information System (HRIS)
- Experience with an Applicant Tracking System (ATS)
- Knowledge of the healthcare industry
- Certified Payroll Professional Certification (CPP)
- Professional in Human Resources Certification (PHR)
- Experience working in a union facility
- Union contract work environment experience as part of management
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