Business Office Manager (BOM)
On-site · Biscoe, North Carolina, United States
Job Summary
Business Office Manager to lead revenue cycle operations in a skilled nursing facility. Responsibilities include managing census, daily deposits and cash posting, private pay collections, resident trust accounts, and Medicaid eligibility processes; partnering with the billing team to ensure accurate and timely submission of insurance claims and resolution of billing issues; ensuring adherence to regulatory and company standards; collaborating across departments to maintain financial accuracy and compliance.
Required Qualifications
- High school diploma or equivalent
- Minimum two (2) years experience in a long-term care business office or related healthcare setting
- Working knowledge of health insurance payers, including Medicare, Medicaid, and Managed Care plans
- Understanding of Medicaid eligibility requirements and the application process
- Professional communication with residents, families, staff, and external partners
- Strong organizational and time management skills; ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office applications (Outlook and Excel); healthcare billing or electronic systems experience preferred
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