Business Office Manager
On-siteSaco, Maine, United States
Job Summary
Oversee daily office operations including monthly bank reconciliations, payroll facilitation, and management of accounts receivable and payable. Process resident trust deposits and withdrawals, issue checks, and maintain accurate financial records for resident personal funds. Handle incoming billing inquiries, verify insurance policies, and perform collection duties for past due accounts. Manage employee onboarding, benefits documentation, and OSHA compliance while maintaining organized personnel files. Complete census summaries daily and submit medical records requests within 24 hours. Adhere to Medicare and Medicaid regulations and company policy.
Required Qualifications
- Working knowledge and experience with bookkeeping/accounting procedures
- Expertise with accounts payable / accounts receivable procedures
- Intermediate level knowledge of Microsoft Office Suite (Work, Excel), as well as e-mail and calendar software
- Experience working with on-line business platforms
- Working knowledge of Medicare and Medicaid, as well as federal and state regulations
- Read/Write English, as well as hear and speak clearly
- The Business Office Manager must have an Associates Degree in Business (or related field) or commensurate experience in a similar position
Desired Qualifications
- Strong customer service focus
- Professional communication experience, verbal and written (e.g., phone, e-mail)
- Detail oriented and in order to assure that records concern accounts receivable, payroll, employee records, accounts payable, and resident personal funds are accurate, timely and in compliance with regulation and company policy
- Work both under close supervision and independently, following verbal and written instructions
- Perform tasks on time despite frequent interruptions
- Adjust to diversified types of personalities, using tact, courtesy and judgement in dealing with varying situations; including residents and their families, visitors, the public, employees, and affiliates
- Nimbly adapt and use multiple software platforms
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