Business Office Director
On-siteBurlington, Washington, United States
Job Summary
Manage the community's business office by coordinating human resources, payroll, billing, and operational processes. Produce and manage accounts receivable, month-end closing, and resident contracts while overseeing all resident and employee files. Act as the primary contact for resident billing and HR questions, directing front desk staff through recruiting, training, and supervision. Produce payroll and work with the Executive Director to ensure the community operates within budget. Manage new resident orientation, move-in coordination, and new hire onboarding for all staff. Participate in the manager-on-duty rotation for evening and weekend coverage.
Required Qualifications
- A High School diploma
- At least 3-5 years of experience in business office management, finance, human resources, or accounting
- Knowledge of various computer systems and CRM software
- Proficiency in Microsoft Office Suite
- Working knowledge of federal and state employment laws
- Working knowledge of general accounting, billing, collections, and expense management
- Outstanding written and verbal communication skills
- A passion for serving seniors
- A high degree of accuracy in all assignments
- Ability to manage time effectively
- Ability to work independently
- Employing professional ethics and high integrity
- Capacity to work evenings and/or weekends when needed
- Participate in the manager-on-duty rotation
Desired Qualifications
- An associate degree or higher
- Previous experience working in independent living (IL), assisted living (AL), memory care (MC), or senior living
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