Business Office Coordinator
On-site · Evansville, Indiana, United States
Job Summary
The Business Office Coordinator role supports hospice program operations by managing the business office functions such as billing for reimbursement, payroll, accounts payable, invoicing, donations coordination, records maintenance, and onboarding. The position serves as a liaison across departments, ensures timely submission of invoices and claims, maintains financial records (including pharmacy and medical supplies billing), supports training and onboarding for staff, and oversees compliance with policy and HRIS data in Workday. The role requires strong mathematical, analytical, and communication skills, proficiency with EMR/Practice Management systems (e.g., Homecare Homebase, Cerner), and the ability to multitask in a fast-paced environment while coordinating with facilities and leadership. The posting also highlights dedication to compassionate, integrated healthcare delivery and a culture that emphasizes belonging and professional development. It notes responsibilities around documentation, onboarding, records retention, and regulatory preparedness, with a travel requirement depending on location. The emphasis is on back-office operations, financial accuracy, interdepartmental collaboration, and the ability to adapt to regulatory and organizational processes.
Required Qualifications
- High school diploma or GED required; associate or bachelor's degree preferred
- Experience in insurance and Medicare/Medicaid billing and reimbursement preferred
- Experience in office management helpful
- Strong written and verbal communications
- Ability to work with confidential information
- Ability to multi-task in a fast-paced environment
- Ability to work flexible schedule including some evenings and weekends
- Travel may be required based on locations and program
- Experience with Workday
- EMR or Practice Management System experience
- Leadership potential or capability to move into a people manager position
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