Business Office Assistant
$46,000–$46,000 year
On-site · Orchard Park, New York, United States
Job Summary
Provide high-quality customer service and administrative support for student financial accounts; serve as primary contact for students regarding account inquiries via phone and email; coordinate and monitor payment plans; review balances and coordinate collections; process refunds and review loan disbursements; collaborate with departments to support enrollment and retention; participate in monthly account balance reviews; require Associates degree or higher; schedule includes 40 hours/week with a mix of daytime hours and a rotating Saturday; on-site in Orchard Park, NY; starting salary around $46,000 per year; overtime eligible.
Required Qualifications
- Associate Degree or higher required
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong attention to detail and organizational skills
- Excellent customer service and communication skills
- Ability to manage multiple tasks with accuracy in a fast-paced environment
- Strong problem-solving and prioritization skills
- Team-oriented mindset
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