Business Manager - Training
On-site · Melbourne, Victoria, Australia or Brisbane, Queensland, Australia
Job Summary
Business Manager to lead the strategic growth of SGS Australia’s Training portfolio across multiple locations (Newcastle, Brisbane or Melbourne). Develop and execute revenue-driven strategies with full P&L accountability; lead the Training team to achieve KPIs and drive market expansion; identify new services/products, manage client engagements and tenders, oversee operations and ensure compliance with RTO standards; leverage financial management skills, marketing strategies, and CRM experience to optimise revenue, client relationships, and service delivery; deliver continuous improvement in productivity, efficiency, and customer experience; role supports flexible location with in-person office presence; requires minimum 5 years’ management experience in training/RTO, strong leadership and senior-level client engagement capabilities.
Required Qualifications
- Minimum 5 years’ management experience within a training organisation and/or Registered Training Organisation (RTO)
- Demonstrated experience leading large, multi-disciplinary teams
- Proven success selling solutions to C-level clients
- Strong commercial experience including tender preparation and negotiation of complex contracts
- Solid understanding of financial management, including budgeting and cost control
- Good understanding of marketing strategies, including digital channels
- Experience using CRM systems to manage sales pipelines and client relationships
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