Business Manager - Training
On-site · Melbourne, Victoria, Australia or Brisbane, Queensland, Australia
Job Summary
Business Manager to lead the strategic growth of SGS Australia’s Business Assurance Training portfolio. Drive revenue targets, lead a high-performing team, identify market opportunities, manage tenders and client engagements, oversee daily training operations, ensure quality and compliance (including RTO), and deliver ongoing improvement in productivity and customer experience. Requires a commercially minded leader with experience in training/bservations and operations management, and a track record of managing P&L, budgeting, and contracts with C-level clients. Flexible in-office role based in Newcastle, Brisbane, or Melbourne; focus on growth, market expansion, and maintaining strong client relationships.
Required Qualifications
- Minimum 5 years’ management experience within a training organisation and/or Registered Training Organisation (RTO)
- Demonstrated experience leading large, multi-disciplinary teams
- Proven success selling solutions to C-level clients
- Strong commercial experience including tender preparation and negotiation of complex contracts
- Solid understanding of financial management, including budgeting and cost control
- Good understanding of marketing strategies, including digital channels
- Experience using CRM systems to manage sales pipelines and client relationships
- RTO compliance and accreditation knowledge
- Leadership of training operations and KPI achievement
- Strong communication and stakeholder management skills
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