Business Lending Supervisor
$75,000–$85,000 year
On-siteBurbank Los Angeles County, California, United States
Job Summary
Oversee daily workflow to ensure timely and accurate processing, closing, and documentation of small business loans, microloans, equipment financing, and lines of credit. Supervise, coach, and develop business lending processors and closers while conducting regular quality control checks on processed and closed loans. Serve as an escalation point for complex loan processing and closing issues, ensuring prompt resolution and member satisfaction. Review loan files for completeness, accuracy, and compliance with internal policies and regulatory requirements. Prepare and deliver operational reports to AVP, Business Lending regarding team performance, loan processing metrics, and quality assurance. Assist with implementing process improvements, technology enhancements, and new products to optimize operational efficiency. Collaborate with underwriting, servicing, and other teams to ensure seamless loan origination and closing processes. Maintain up-to-date knowledge of relevant regulations, credit union policies, and best practices in business lending.
Required Qualifications
- Associate's or Bachelor's degree in Business, Finance, or related field, or equivalent experience
- Minimum of 3–5 years' experience in business lending operations
- In-depth knowledge of loan processing, closing procedures, and business lending products (small business loans, lines of credit, microloans, etc.)
- Strong familiarity with regulatory requirements and compliance standards for credit union lending
- Excellent organizational, problem-solving, and communication skills
- Proven ability to motivate and develop team members in a fast-paced environment
- Commitment to delivering high-quality member service and supporting the Credit Union's mission and values
Desired Qualifications
- supervisory or team lead experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.