Business Lead/Group Account Director x 5
HybridLos Angeles, California, United States or New York, United States
Los Angeles, California, United States or New York, United StatesHybridFull TimeSenior LevelStartup
Full TimeSenior LevelStartup
Job Summary
Drive account strategy, growth, and leadership for cross-functional teams to achieve client goals and expand relationships with GALE. Identify unmet client needs, define innovative solutions, and manage portfolio profitability by negotiating work and overseeing operations including AR and contracts. Build executive-level relationships, set expectations for quality delivery, and mentor diverse teams to generate measurable results. This hybrid role requires onsite presence at client meetings and briefings, plus collaboration with India and East Coast time zones.
Required Qualifications
- Experience with driving account strategy, account management, account growth and leadership of cross-functional teams to achieve the goals of our clients and grow their relationship with GALE
- Excited about developing account and engagement strategy and capable of overseeing delivery of that strategy and plan
- Strong story-telling and strategy development capabilities with an aptitude for developing and delivering well thought out documents and presentations
- Ability to identify needs that the client may not recognize and ensure that approaches and solutions are linked to objectives and future needs
- Consistently builds new executive level relationships and enjoys networking
- Effective at managing client expectations, ensuring delivery of the highest quality, and able to communicate client feedback effectively
- Management of portfolio profitability working with the agency's MD's to develop and negotiate work and overseeing all aspects of account operations (AR, contracts etc.)
- Excel at building high-performing teams with passion for mentoring and growing talent across a diverse and talented team
- Prepared to be as much of a leader as they are a communicator and mentor
- Willingness to collaborate with the agency's India office time zone (ie. joining early morning calls as required), and working with agency's east coast office time zone
- Hybrid work in office is an essential function of the job
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