Business Interlock Senior Analyst
On-siteBengaluru, Karnataka, India
Job Summary
Design, develop, and maintain comprehensive sales operations training content covering processes, CRM navigation, and compliance guidelines. Conduct engaging new hire sessions and deliver training via classroom lectures, role-playing, and e-learning modules. Monitor trainee performance through assessments, provide ongoing coaching to ensure skill application, and analyze sales data to identify gaps and report metrics to leadership. Collaborate with sales managers to align training objectives with overall strategy and address performance gaps. Requires 7+ years in sales with 3+ in training, proficiency in instructional design tools, and ability to work in a 24-7 environment.
Required Qualifications
- 5 to 8 years of experience
- More than 7 years of experience in Sales
- Minimum of 3 years in Sales Training
- Strong Customer Service Skills
- Ability to design engaging training materials and adapt training delivery based on audience needs
- Creating sales training content
- Proficient in usage of any instructional design tools such as Articulate, Canva, SCORM
- Proficiency in Microsoft Office Suite like Word, Excel, PowerPoint and Outlook
- Strong understanding of sales methodologies, CRM systems, and best practices
- Excellent communication, presentation, and facilitation skills
- Experience in a minimum of one or more areas of the Sales Domain: Sales Operations, Sales Enablement, Sales Compensation, Sales-Seller Dealer support
- Must be open to working in a 24-7 environment
Desired Qualifications
- Multi-lingual skills or multi-cultural experiences
- Knowledge using Excel functions, and preferably familiar with Power Query, Power Pivot and Power BI
- Global sales or business experience
- Global sales or business experience
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