Business Intelligence Developer
On-siteJohannesburg, Gauteng, South Africa
Johannesburg, Gauteng, South AfricaOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Contact clients via outbound tele-sales and predictive dialling to query outstanding payments and escalate collections as needed. Provide essential product and service information to external customers while ensuring data accuracy in recording. Handle inbound client queries and requests, managing administration and processing tasks with a focus on quality and compliance. Requires Grade 12 qualification, RE5 certificate, and at least one year of call centre sales experience, including prior short term insurance and iRefer exposure.
Required Qualifications
- Grade 12/Standard 10/NQF 4
- RE5 Certificate (as per DOFA date)
- STI FAIS Credits (as per DOFA date)
- At least 1 years call Centre Sales experience
- Previous short term insurance experience
- Previous iRefer experience in a target driven environment
- Undertake Outbound Tele-Sales
- Service inbound client queries, requests
- Administration and processing
- Quality, Compliance and Accreditation
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