Business Intelligence Analyst
Hybrid · Cape Town, Western Cape, South Africa
Job Summary
Business Intelligence Analyst role focused on turning data into practical insights across marketing, product, and broader business operations. Responsibilities include investigating trends, identifying opportunities, designing and maintaining dashboards and recurring reporting, and collaborating with Product, Engineering, Finance, Marketing, and Operations to translate business questions into actionable analysis. The role emphasizes AI and automation to improve internal workflows and decision-making, data integrity and governance, documentation of metrics and definitions, and communicating findings clearly to non-technical stakeholders. The environment includes BI tools (Metabase, Grafana, Power BI), SQL-based data sources, GA4 and digital analytics, and cross-functional partnership to drive business value.
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