Business Growth Field Trainer
$35,500–$59,300 year
On-siteTucson, Arizona, United States
EXPIREDTucson, Arizona, United StatesOn-siteFull Time$35,500–$59,300 yearLarge
Full TimeLarge
Job Summary
Create install generation activities in identified channels, attend trade shows and events, and promote CaptionCall services to healthcare professionals. Complete service calls, install and troubleshoot CaptionCall phones, and courteously train customers on phone features. Accurately maintain customer records in CRM, complete required reports, and manage equipment and marketing inventory. Serve as a coach and mentor for other positions in the department. This role requires 50-75% travel and a valid driver's license with a reliable vehicle.
Required Qualifications
- Minimum of a High School Diploma or GED
- 1 Year Experience as a CaptionCall Trainer
- Ability to comfortably and clearly present to large and small groups
- Ability to tailor to unique needs of individual customers and healthcare professionals
- Must be able to adapt to various sales situations and environments
- Excellent customer service skills
- Basic computer knowledge and experience
- Commitment to adhere to strict compliance standards
- Ability to meet or exceed expectations and maintain established goals set forth by department management
- Ability to effectively communicate in English through reading, writing, speaking and listening
- Must be reliable, organized and punctual
- Must be able to work independently
- Daily driving is required
- Must have a reliable, licensed and insured vehicle available at all times
- Possess and maintain a valid driver's license and maintain a good driving record
- Must have a PC (not a mac) and a high speed internet connection to perform essential job duties
- Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
- Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
- Regular and predictable attendance required
- Ability to work evenings and weekends as needed
- Requisite integrity to maintain highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications
Desired Qualifications
- Certified as a CaptionCall Trainer II, III or Master Trainer
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