Business Enablement Workfront Administrator - Associate II
On-site · Plano, Texas, United States
Job Summary
The role supports the Global Bank COS team as a Workfront Administrator under the Business Enablement function. You’ll partner with the Workfront Administration team to manage and maintain the Workfront instance, governance of access controls, and delivery of enhancements that align with COS priorities. Responsibilities include analyzing complex data sets and producing insightful reporting, developing automation strategies leveraging systems architecture, coordinating cross-functional collaboration, and applying strategic thinking to assess risks and drive business outcomes. You will coach team members, ensure objectives are met efficiently, and provide quality service to customers while understanding the software delivery lifecycle. Preferred capabilities include applying AI tools for data analysis, implementing automation to streamline processes, strong customer service and conflict-management skills, and effective prompt writing to guide data analysis and outcomes.
Required Qualifications
- Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting
- Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture
- Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization
- Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions
- Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives
- Provide quality service to customers through continuous communication
- Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks
- Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making
- Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency
- Expertise in applying customer service and conflict management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration
- Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes
- Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives
- Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.