Business Development Representative
On-siteLiberty, Missouri, United States
Job Summary
Generate qualified new client leads and develop professional referral relationships throughout Platte, Clay, and Ray counties. Establish partnerships with hospitals, senior living communities, physician offices, and other senior-serving organizations by conducting in-person visits and attending networking events. Respond promptly to inquiries, explain company-approved services and rates, and guide prospective clients through the sales process until services are secured. Accurately document all outreach activities, track leads from initial contact through final outcome, and communicate significant concerns to the care team. This is a performance-driven role with five guaranteed paid hours weekly plus commissionable earnings. Seniors Helping Seniors® KC North provides compassionate, non-medical in-home care using a peer-to-peer model to help older adults remain independent.
Required Qualifications
- compassionate
- confident
- self-motivated
- organized
- comfortable building professional relationships
- comfortable asking qualified families to move forward with services
- Identify and pursue new sources of qualified client leads throughout Platte, Clay, and Ray counties
- Establish and maintain relationships with hospitals, rehabilitation facilities, skilled nursing facilities, senior living communities, hospice organizations, home health agencies, physician offices, churches, senior centers, veterans' organizations, elder-law professionals, financial professionals, and other senior-serving organizations
- Conduct purposeful in-person visits with current and prospective referral partners
- Educate community partners about our services, ideal clients, service area, referral process, and peer-to-peer caregiving model
- Attend approved networking meetings, community events, senior fairs, educational programs, and professional gatherings
- Consistently follow up with referral partners and prospective clients
- Build and maintain an active referral and prospective-client pipeline
- Accurately document all outreach activities, contacts, leads, conversations, and next steps
- Respond promptly and compassionately to self-generated and assigned inquiries
- Speak with prospective clients and family members to understand their concerns, care needs, location, preferred schedule, anticipated start date, and approximate budget
- Determine whether the prospective client appears to be an appropriate fit for the company's services and service area
- Clearly explain company-approved services, rates, scheduling expectations, caregiver matching, onboarding requirements, and next steps
- Maintain timely and consistent follow-up with prospective clients who are considering services
- Track each lead from the initial contact through the final outcome
- Promptly communicate significant care, safety, financial, or scheduling concerns to the appropriate owner or care team member
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.