Business Development Representative - Restoration Services
$41,600–$41,600 year
HybridPhoenix, Arizona, United States
Job Summary
Expand CRS's national General Contractor network through outbound calls, networking, and delivering value propositions to source new restoration partners. Vet contractors by verifying insurance, licensing, and safety compliance while conveying contractual expectations and performance KPIs. Educate GCs on the CRS model via phone, email, and text to drive sign-ups, then handle escalations and resolve issues impacting claims. Maintain long-term relationships by recording accurate CRM notes, compiling performance reports for leadership, and holding contractors accountable to service excellence standards. This role supports the accounting team in managing emergency housing and repair restoration processes for insured families recovering from home damage.
Required Qualifications
- High school diploma or equivalent
- 2+ years of sales experience
- Intermediate proficiency with Microsoft Office Suite, including Excel, Outlook, and Word
- Stable employment history with a demonstrated record of reliability and excellent attendance
- Strong work ethic with a commitment to accuracy, accountability, and continuous improvement
- Proven history of exceptional attention to detail and organizational skills
- Reliable high-speed internet service
- Suitable workspace at residence
- Must complete a pre-employment background check
- Must complete a drug screening
- Monday–Friday, 8:00 AM – 4:30 PM schedule
- In-office location (North Phoenix, off the North 101 Loop and 19th Ave. in Deer Valley)
- Hybrid work arrangement (1 day at home per week)
- Computer and phone equipment provided
Desired Qualifications
- Experience in restoration, insurance claims, contractor management, or vendor networks
- Proven ability to build relationships and manage external partners
- Strong understanding of construction/restoration workflows
- Experience with performance metrics, KPIs, and operational processes
- Ability to operate in a fast-paced, multi-market environment
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