Business Development Representative
$60–$65,000 year
On-siteBingham Canyon, Utah, United States
Job Summary
Engage with inbound leads via chat, email, and phone calls to establish rapport and qualify them, conducting conversations to identify business goals, problems, and needs while establishing commercial intent. Schedule qualified contacts to meet with Account Executives for discovery calls and utilize the CRM system to ensure metrics and dashboards remain current. Collaborate closely with marketing and sales teams to ensure a smooth transition of qualified leads, following defined processes and completing required trainings on time. Work in a high-paced, goal-driven environment to support the full end-to-end sales cycle at FranklinCovey, an organization helping Fortune 100 companies translate strategy into consistent execution.
Required Qualifications
- High school diploma
- 1+ years of experience in customer-facing, pre-sales or sales oriented role
- Outstanding attendance
Desired Qualifications
- Experience in a call center, customer service, or chat support
- Ability to actively listen and uncover customer needs through insightful questioning
- Strong interpersonal skills with the ability to build rapport quickly
- Self-motivated, proactive, and results-oriented with a desire to learn and grow
- Familiarity with CRM systems (e.g., Salesforce)
- Ability to ask insightful questions and a keenness for problem-solving across multiple channels
- High degree of resilience, enabling you to bounce back from setbacks
- Possess a player mindset; you strive to grow and develop and never back down from a challenge
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.