Business Development Representative
On-siteHarrisburg, Pennsylvania, United States
Job Summary
Develop customer relationships by providing exceptional service through incoming communications and outbound sales calls to new and existing accounts. Resolve customer relations problems with dealers and end users while assessing needs to recommend appropriate goods or services. Identify trends, opportunities, and threats to core business by consulting with customers to increase technology adoption rates. Utilize Salesforce software to document activities, plan calendars, and tasks, and develop sales presentations or proposals to illustrate product benefits. Negotiate prices and sales terms based on client requirements and attend training to stay abreast of technical developments and product line changes.
Required Qualifications
- High School diploma
- Must have strong Microsoft Office skills to include Word, Excel, PowerPoint, Outlook, Access, Salesforce and other web based applications
- Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Desired Qualifications
- Knowledge of HVACR terminology and HVACR product knowledge
- Demonstrated performance history in sales & new market development
- Proven success in meeting sales goals with ability to analyze and interpret sales and market data
- Solid business/problem solving skills with the focus on customer service (internally and externally)
- Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
- Excellent customer service mindset with the ability to develop long term relationships
- Excellent analytical aptitude with a proven ability to analyze/interpret data
- Strong and creative sourcing ideas
- The ability to conduct consultative sales presentations
- Ability to work independently and in a team environment
- Proactively seeks continuous process and service improvements
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