Business Development Representative (60019)
On-site · Greenville, South Carolina, United States
Job Summary
Business Development Representative at a dealership focusing on generating new and existing customer interest, scheduling appointments, handling inbound/outbound calls, and meeting or exceeding activity goals. Key duties include promoting sales promotions, developing customer trust, using the BDC CRM system, adhering to scripts and procedures, maintaining product knowledge, and collaborating with the sales department to ensure timely communications and referrals. Emphasis on professional communication, multitasking, CRM proficiency, and ongoing training.
Required Qualifications
- Professional and has the ability to make a compelling introduction
- Willing to participate in skills and product training
- Multi-tasker and excellent customer service skills
- Proven track record of meeting and exceeding goals
- Proficient with computers, emails, smart phones and the web
- High school diploma or the equivalent. College level achievement preferred
- Willing to engage in ongoing training
- Ability to read and comprehend instructions and information
- Previous experience and success in customer service, sales, call center, telemarketing or automotive BDC positions
- Skilled at building positive relationships over the phone or via email
- Professional personal appearance
- Excellent communication skills
- Ability to work well under pressure
- Must possess strong organizational skills, time management skills, and the ability to multi task
- Demonstrates the ability to interact effectively with dealer personnel at all levels
- Maintains strict confidentiality of customer information, as well as dealership processes, and marketing strategies
- Performs other duties as assigned
- Maintains a professional code of conduct at all times
- Willing to work 40 hours per week including some weekend and evening shifts
Desired Qualifications
- High school diploma or the equivalent
- College level achievement preferred
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