Business Development Manager – Internal Sales
On-siteQuezon City, Metro Manila, Philippines
Job Summary
Generate new business and manage incoming leads by conducting daily cold calls, researching potential prospects, and following up on agreed timelines. Maintain and defend relationships with existing local and national customers while preparing proposals, managing multiple sales inboxes, and ensuring accurate completion of Gas Supply Agreements within 48 hours. Achieve company and branch sales targets across Hospitality, Industrial, and LPG markets by tracking weekly, quarterly, and monthly metrics, updating CRM records, and completing detailed activity reports. Support branch staff and the external sales team to maximize productivity while adhering to all safety protocols, risk assessments, and company policies.
Required Qualifications
- Embody the 'Yes We Can' ethos
- Embody the Supagas Safety Vision 'Think SAFE, Work SAFE, Live SAFE' and Safety Expectations
- Understand the Supagas Critical Risks, the Controls and Enablers as per the Critical Risk Handbook
- Ensure all staff, visitors and contractors operate within Supagas safety rules including Permit To Work (PTW) requirements
- Ensure safety is at the forefront of all tasks and activities
- Completion of all training by the required deadlines
- Constantly improving knowledge of all gases and products
- Achieve company and branch sales targets
- Achieve internal sales KPI's
- Manage multiple sales inboxes, managing leads/queries on a local level and delegating enquiries nationally
- Manage the Capricorn non trading list contacting potential new customers
- Prepare and provide proposals to new and existing customers
- Track sales metrics on a weekly quarterly and monthly basis
- Proactively develop new business opportunities through research and cold calling via daily phone calls and email, adhering to cold calling KPI's and standards
- Research for potential leads from business directories or digital resources
- Contact prospective customers immediately and as requested
- Follow up all prospective customers as agreed by you with the customer
- Support the external sales team and management
- Ensure all information given on application forms and Gas Supply Agreements (GSA) are correct and completed
- Maintain and update accurate notes in CRM system as well as records according to necessity and instructions
- Complete detailed monthly sales and activity reports
- Promoting the benefits of Supagas & Supagas products
- Ensure customers experience a smooth transition when signing with Supagas
- Work in a team environment and work together to maximise the productivity of the team
- Maintain market awareness at all times
- Represent Supagas in a positive and professional manner
- Being pro-active in recognising current and prospective customer needs
- Support branch staff and sales team as required to obtain larger LPG, hospitality, and industrial customers
- Maintain and defend Supagas' current customers from competitors with the upmost urgency
Desired Qualifications
- Embody the 'Yes We Can' ethos in all aspects of the role and responsibilities
- Maintain and foster relationships with existing customers, both local and national
- Grow the sales of Hospitality, Heaters, Industrial and LPG markets
- Actively participate and facilitate safety risk assessments including Ready for Start-up Review (RFSR), HAZOP, MOC, HAZID and Design reviews
- Participate in the Emergency Response Plan (ERP) and help facilitate activities that are planned for the site
- Ensure a safe workplace for all staff, visitors and customers reporting all risks / hazards / incidents / near misses and accidents
- Maintain safety, tidiness and housekeeping throughout all offices and vehicles
- Work together to maximise the productivity of the team
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