Business Development Manager

Answer customer calls and establish follow-ups with sales appointments by responding quickly to internet, phone, and live chat inquiries using established scripts. Present initial financing options based on customer needs and provide product information while directing leads to appropriate dealership resources. Mentor Internet Sales Consultants to help them grow their book of business and coach them on proven sales tactics. Follow up with leads that are not ready to make an appointment or no-show and participate in team and process development sessions. Maintain positive relationships with teammates, sales teams, and dealership management while delivering award-winning service and value to the community.