Business Development Coordinator
On-sitePort Angeles, Washington, United States
Job Summary
Manage incoming internet leads, phone calls, and text inquiries to ensure fast, professional, and accurate responses. Develop scripts for phone, email, and text channels to maximize lead-to-appointment conversion rates. Master the CRM system to track performance, manage follow-ups, and ensure accurate data mining. Review recorded calls to provide constructive feedback on tone, product knowledge, and booking techniques. This role requires automotive BDC management experience, strong leadership skills, and the ability to work in Port Angeles, WA. Competitive salary plus commission, health benefits, and PTO are included.
Required Qualifications
- Automotive BDC Management experience
- Proven experience as a BDC Manager or Assistant Manager in an automotive dealership
- Strong leadership and team-building skills
- Exceptional phone, email, and interpersonal skills
- Strong knowledge of CRM tools and internet lead management
- A track record of achieving high conversion rates and setting appointments
- Ability to work in Port Angeles, WA
Desired Qualifications
- Experience as a BDC Manager or Assistant Manager in an automotive dealership ( preferred )
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