Business Development Coordinator

Manage incoming and outgoing phone calls and emails with professionalism and efficiency. Work within the dealership's call center to handle customer interactions, including follow-ups, lead generation, and service support. Conduct follow-up calls with prospects to set appointments for sales or service while assessing customer satisfaction levels. Respond to internet inquiries via email and phone, schedule appointments, and reschedule no-shows to maximize engagement. Proactively follow up with existing and potential customers to generate and confirm appointment attendance, ensuring customers visit the dealership. Demonstrate ethical behavior and uphold high standards of customer satisfaction in all interactions.