Business Development Center (BDC) Representative
$24,000–$24,000 year
On-siteEl Paso, Texas, United States
Job Summary
Receiving inbound sales calls and leads, identifying client needs, and scheduling appointments for Sales Associates. Place outbound calls to potential leads and contact clients prior to appointment dates to confirm details such as cost, warranty, and duration. Address client concerns before the scheduled visit, mail marketing letters to provided leads, and follow up post-visit to ensure customer satisfaction. Interact daily with the BDC Manager, Sales Associates, Sales Managers, support staff, and customers. Requires high school diploma, extensive customer service or telemarketing background, and strong communication skills. Benefits include 401(k) matching, health and dental insurance, and paid time off.
Required Qualifications
- High school diploma or equivalent
- Excellent oral, written and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem solving skills
- High School Diploma or GED
- one to two years related experience and/or training
- equivalent combination of education and experience
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