Business Development Associate

Job Summary

Required Qualifications

• •High school diploma or equivalent
• •Valid driver's license
• •Reliable transportation
• •Ability to lift up to 25 lbs
• •Ability to remain in a stationary position and operate a computer for extended periods
• •Ability to travel between properties by car
• •Ability to stand, walk, bend, kneel, stoop, and crouch
• •Ability to follow safety regulations
• •Ability to adhere to compliance measures (OSHA, CDC, infection control, universal precautions, exposure control plans)
• •Ability to report hazardous conditions, accidents, and incidents
• •1+ years in a sales, business development, or customer-facing role
• •Strong outreach and meeting-generation skills
• •Comfortable with daily prospecting by phone, email, and in person
• •Resilience through rejection
• •Ability to identify decision makers within properties and PMCs
• •Ability to tailor the approach accordingly
• •Executive-level presence when presenting and meeting new people
• •Ability to handle feedback
• •Self-directed, high-ownership operator
• •Comfortable working independently in a new market
• •Ability to make judgment calls without daily direction
• •Strong organization and follow-through
• •Ability to manage a high volume of contacts, follow-ups, and meetings
• •Ability to adapt execution strategies based on current business needs
• •Ability to assist with process review and improvement
• •Ability to assist with efforts in other markets
• •Ability to travel to properties within the assigned market
• •Ability to meet property partners' schedules, including occasional evenings and weekends
• •Ability to work Monday through Friday
• •Ability to work 8:30am - 5:30pm
• •Ability to work in a fast-paced environment
• •Ability to try new things
• •Ability to surprise and delight each client
• •Ability to handle property visits regularly
• •Ability to present with professionalism
• •Ability to pitch the Smart City value proposition
• •Ability to advance prospects through the pitch-to-contract process
• •Ability to assess which properties move the market penetration number fastest
• •Ability to allocate time and effort accordingly
• •Ability to design and run onboarding for new property partnerships
• •Ability to present to agents why they would want to include the property on a list
• •Ability to stay engaged with onboarded partners
• •Ability to resolve issues with partners
• •Ability to maintain visibility with agents
• •Ability to identify where each partnership can be expanded
• •Ability to maintain accurate records in the CRM
• •Ability to report pipeline progress and market penetration status
• •Ability to coordinate with the Director on pipeline and strategy
• •Ability to coordinate with GMs and agents on partnership onboarding
• •Ability to coordinate with prospective property partners
• •Ability to coordinate with regional PMC contacts
• •Ability to build relationships in person
• •Ability to uncover new opportunities
• •Ability to determine which properties and communities to approach
• •Ability to determine the sequence of outreach
• •Ability to determine which channel to use
• •Ability to research and identify decision makers
• •Ability to decide how to route and tailor outreach
• •Ability to secure meetings for the Director and themselves
• •Ability to develop and adapt outreach cadences
• •Ability to develop and adapt talk tracks
• •Ability to develop and adapt messaging
• •Ability to work from the Market Expansion playbook
• •Ability to refine the playbook based on market response
• •Ability to be the face of Smart City in a new market
• •Ability to represent the brand with professionalism
• •Ability to structure onboarding of the property for the market's agents
• •Ability to build the case for why an agent would include the property on a list
• •Ability to prepare the Director for higher-level PMC conversations
• •Ability to provide prospect background
• •Ability to recommend approach
• •Ability to define meeting objectives
• •Ability to advise the Director on which opportunities to prioritize
• •Ability to determine what terms or concessions are worth pursuing
• •Ability to coordinate outreach and meetings
• •Ability to exercise independent judgment on territory strategy
• •Ability to exercise independent judgment on prospect prioritization
• •Ability to exercise independent judgment on how the partnership case is made
• •Ability to determine how to approach a market
• •Ability to decide which properties and property management companies to pursue
• •Ability to decide in what order to pursue them
• •Ability to identify decision makers
• •Ability to secure meetings to present the Smart City value proposition
• •Ability to operate as Smart City's business development presence in a market where the company has no established footprint
• •Ability to build the pipeline of property partnerships
• •Ability to determine the market penetration outcome
• •Ability to own daily property outreach
• •Ability to determine which properties and communities to approach
• •Ability to determine the sequence of outreach
• •Ability to determine which channel to use
• •Ability to research and identify decision makers at properties and PMCs
• •Ability to decide how to route and tailor outreach to each contact
• •Ability to secure meetings for the Director of Market Expansion and for themselves
• •Ability to present the Smart City value proposition
• •Ability to explain who we are
• •Ability to explain the value we deliver
• •Ability to explain why properties would want to partner with us
• •Ability to develop and adapt the outreach cadences
• •Ability to develop and adapt talk tracks
• •Ability to develop and adapt messaging
• •Ability to work from the Market Expansion playbook
• •Ability to refine the playbook based on what the market responds to
• •Ability to pitch the Smart City value proposition
• •Ability to adapt the case to each prospect's priorities
• •Ability to adapt the case to each prospect's portfolio
• •Ability to adapt the case to each prospect's objections
• •Ability to prepare the Director for higher-level PMC conversations
• •Ability to provide prospect background
• •Ability to recommend approach
• •Ability to define meeting objectives
• •Ability to advance prospects through the pitch-to-contract process
• •Ability to advise the Director on which opportunities to prioritize
• •Ability to determine what terms or concessions are worth pursuing
• •Ability to assess which properties move the market penetration number fastest
• •Ability to allocate time and effort accordingly
• •Ability to design and run onboarding for new property partnerships
• •Ability to present to agents why they would want to include the property on a list
• •Ability to cover partner details
• •Ability to cover incentives
• •Ability to cover positioning
• •Ability to stay engaged with onboarded partners
• •Ability to resolve issues
• •Ability to maintain visibility with agents
• •Ability to identify where each partnership can be expanded
• •Ability to maintain accurate records of all outreach
• •Ability to maintain accurate records of all contacts
• •Ability to maintain accurate records of all appointments
• •Ability to maintain accurate records of all pipeline status
• •Ability to report pipeline progress
• •Ability to report market penetration status
• •Ability to report to the Director on a regular cadence
• •Ability to support reporting to the EVP and Brokerage leadership
• •Ability to be agile
• •Ability to adjust execution strategies based on current business needs
• •Ability to assist with process review
• •Ability to assist with improvement
• •Ability to assist with efforts in other markets
• •Ability to work through influence and partnership
• •Ability to coordinate with the Director on pipeline
• •Ability to coordinate with the Director on strategy
• •Ability to coordinate with GMs
• •Ability to coordinate with agents
• •Ability to coordinate with prospective property partners
• •Ability to coordinate with regional PMC contacts
• •Ability to coordinate across the market
• •Ability to achieve property KPIs on schedule
• •Ability to systematically introduce the market to Smart City
• •Ability to own and manage outreach and meeting pace
• •Ability to generate a steady flow of qualified meetings
• •Ability to contribute to the market's penetration goal
• •Ability to ensure properties are contracted and compliant to pay for referrals
• •Ability to ensure property visits are consistent
• •Ability to be recognized as the face of Smart City in the market
• •Ability to cleanly onboard new property partnerships for agents
• •Ability to ensure agents understand why to include partner properties on client lists
• •Ability to ensure CRM records are accurate and current
• •Ability to ensure pipeline reporting to the Director is reliable
• •Ability to establish trusted working relationships with the Director
• •Ability to establish trusted working relationships with GMs
• •Ability to establish trusted working relationships with agents
• •Ability to establish trusted working relationships with property contacts
• •Ability to establish trusted working relationships with PMC contacts
• •Ability to be a bachelor's degree holder (preferred)
• •Ability to have a track record of consistent outreach activity
• •Ability to have a track record of meeting generation
• •Ability to have a track record of quota attainment
• •Ability to have real estate exposure
• •Ability to have property management exposure
• •Ability to have multifamily / PMC exposure
• •Ability to use a CRM platform
• •Ability to use Asana
• •Ability to use other project management software
• •Ability to use Google Workspace
• •Ability to use Gmail
• •Ability to use Calendar
• •Ability to use Docs
• •Ability to use Sheets
• •Ability to understand Mac OSX
• •Ability to understand iPhone iOS
• •Ability to have an empathy-driven mindset
• •Ability to have the desire to surprise and delight each client
• •Ability to have strong communication skills
• •Ability to have active listening skills
• •Ability to thrive in a fast-paced environment
• •Ability to get to try new things
• •Ability to work all the time
• •Ability to believe that professionalism is doing what you say you're going to do
• •Ability to pride oneself on teamwork
• •Ability to live for helping others
• •Ability to get excited when faced with a tough challenge
• •Ability to go the extra mile to achieve goals
• •Ability to believe in quick communication
• •Ability to believe in accessibility
• •Ability to believe in transparency
• •Ability to have fun while putting in good old fashioned hard work
• •Ability to go above and beyond
• •Ability to be hyper-personalized
• •Ability to make friends, not clients
• •Ability to treat everyone like friends
• •Ability to be real human beings
• •Ability to make mistakes sometimes
• •Ability to learn from mistakes
• •Ability to move forward
• •Ability to resonate with H.O.N.O.R values
• •Ability to be Honor Bound
• •Ability to do what you say you're going to do
• •Ability to not need to wear a suit and tie
• •Ability to be an Overachiever
• •Ability to always go the extra mile
• •Ability to be Never Settling
• •Ability to be constantly striving for growth
• •Ability to be Optimistic
• •Ability to be a genuine force of positivity
• •Ability to be Real People
• •Ability to treat everyone like friends
• •Ability to be real human beings
• •Ability to make mistakes sometimes
• •Ability to learn from mistakes
• •Ability to move forward
• •Ability to have comprehensive and flexible health benefits
• •Ability to have life and disability insurance
• •Ability to have Flex PTO
• •Ability to have 12 Paid Holidays
• •Ability to have a floating holiday
• •Ability to have a monthly cell phone stipend
• •Ability to have a casual dress code
• •Ability to have a wide variety of office snacks and drinks
• •Ability to have a dog-friendly office
• •Ability to have professional development and training opportunities

Desired Qualifications

• •Bachelor's degree preferred
• •Track record of consistent outreach activity preferred
• •Track record of meeting generation preferred
• •Track record of quota attainment preferred
• •Real estate exposure is a plus
• •Property management exposure is a plus
• •Multifamily / PMC exposure is a plus
• •Experience using a CRM platform is preferred
• •Experience with Asana is preferred
• •Experience with other project management software is preferred
• •Experience with Google Workspace is preferred
• •Experience with Gmail is preferred
• •Experience with Calendar is preferred
• •Experience with Docs is preferred
• •Experience with Sheets is preferred
• •Understanding of Mac OSX is preferred
• •Understanding of iPhone iOS is preferred
• •An empathy-driven mindset with the desire to surprise and delight each client
• •Strong communication and active listening skills with the ability to handle feedback
• •Thrives in a fast-paced environment where they get to try new things
• •Physical Requirements: Hybrid role, primarily office and non-manual work coordinating outreach and meetings
• •Physical Requirements: Travel to and touring properties around the city is required on a regular basis
• •Physical Requirements: Requires the ability to remain in a stationary position and operate a computer for extended periods, and to travel between properties by car
• •Physical Requirements: Assures that safety regulations are followed at all times
• •Physical Requirements: Adherence to compliance measures implemented by governing bodies such as but not limited to OSHA & the CDC
• •Physical Requirements: Follows policies and procedures including infection control, universal precautions, and exposure control plans when performing daily tasks
• •Physical Requirements: Reports hazardous conditions, accidents, and incidents to the immediate supervisor
• •Physical Requirements: Must be able to lift up to 25 lbs
• •Physical Requirements: Requires standing, walking, bending, kneeling, stooping and crouching
• •Physical Requirements: Typical business hours: 8:30am - 5:30pm Monday - Friday, with flexibility required to meet property partners' schedules, including occasional evenings and weekends
• •Physical Requirements: Regular travel to properties within the assigned market
• •Physical Requirements: Minimal travel may be required for business functions, team training, and culture events
• •Physical Requirements: Travel to other markets may periodically be required
• •Physical Requirements: Salary for this role is $61,700 annually
• •Physical Requirements: Eligibility for the Property Contract Growth Incentive, earned quarterly on net contracted properties
• •Physical Requirements: Target total cash compensation is $66,700, with a maximum of $81,700
• •Physical Requirements: Full detail is provided in the Property Contract Growth Incentive Plan
• •Physical Requirements: Eligibility for medical, dental, and vision coverage as well as a 401(k) plan subject to plan terms
• •Physical Requirements: Eligibility for company-paid benefits such as company-paid and voluntary life insurance, short & long-term disability, and parental leave subject to applicable waiting periods
• •Physical Requirements: Flexible PTO
• •Physical Requirements: Company-Recognized Paid Holidays
• •Physical Requirements: Monthly cell phone stipend
• •Physical Requirements: We Take Equality Seriously: Smart City is proud to be an equal opportunity workplace and does not discriminate based on race, religious creed, color, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, gender, age, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law, in connection with any aspect of employment at Smart City Locating
• •Physical Requirements: We are more than just an apartment locating company
• •Physical Requirements: We love what we do, and we work all the time because to us, it doesn't feel like work
• •Physical Requirements: We believe that professionalism is doing what you say you're going to do
• •Physical Requirements: We pride ourselves on teamwork, and we live for helping others
• •Physical Requirements: We get excited when faced with a tough challenge and go the extra mile to achieve our goals
• •Physical Requirements: We believe in quick communication, accessibility, transparency, and having fun while putting in good old fashioned hard work
• •Physical Requirements: We go above and beyond, we are hyper-personalized, and we make friends, not clients
• •Physical Requirements: You are not just another email address, and we are not just another real estate service
• •Physical Requirements: WE ARE SMART CITY!
• •Physical Requirements: Our values (H.O.N.O.R) need to resonate hardcore with you
• •Physical Requirements: Honor Bound - We do what we say we're going to do, and we don't need to wear a suit and tie to do it
• •Physical Requirements: Overachievers - We always go the extra mile
• •Physical Requirements: Never Settle - We are constantly striving for growth, both personally and professionally
• •Physical Requirements: Optimistic - We are a genuine force of positivity, not like rainbows and butterflies, but like, life is good
• •Physical Requirements: Real People - We treat everyone like friends, and we're real human beings who make mistakes sometimes
• •Physical Requirements: Let's learn from it and move forward
• •Physical Requirements: Perks - you know you want 'em
• •Physical Requirements: Comprehensive and flexible health benefits plan including EAP
• •Physical Requirements: Life and Disability Insurance
• •Physical Requirements: Flex PTO, minimum of 10 days required each calendar year
• •Physical Requirements: 12 Paid Holidays + 1 floating holiday!
• •Physical Requirements: Monthly cell phone stipend
• •Physical Requirements: Casual dress code
• •Physical Requirements: A wide variety of office snacks and drinks provided complimentary
• •Physical Requirements: Dog-friendly office with yummy treats