Business Development & Accounts Manager
$120,000–$130,000 year
On-siteActon, Massachusetts, United States or Acton Greater London, England, United Kingdom
Job Summary
Own the commercial success of WESTPAK's Northeast expansion by achieving quarterly and annual revenue objectives. Develop strong relationships with key customer stakeholders to increase loyalty, expand wallet share, and position the company as a trusted testing partner. Prioritize in-person meetings with new and existing clients to identify opportunities and demonstrate support for their testing and validation needs. Log all activity and customer information into Salesforce CRM and serve as the main point of contact for the customer, acting as the bridge for operations, finance, and other business departments. Prepare sales reports and forecasts, and create detailed sales business plans and customer presentations. Drive leads and opportunities by getting WESTPAK onto the Approved Vendor List, generating RFQs, and advancing opportunities through the sales pipeline. Build new business opportunities through industry conferences, trade shows, local events, referrals, and digital outreach. Operate with a high degree of autonomy while collaborating cross-functionally to drive the long-term success of your territory.
Required Qualifications
- Bachelor's degree in business or related fields
- Strong customer orientation with excellent communication, presentation, organizational, and data management skills
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and Salesforce CRM
- 5+ years of related sales experience and/or demonstrated account management capability
- Business-to-business sales experience
- Ability to travel up to 50% of the time; some overnight travel may be required
- Must be energized and self-motivated and be able to work independently in a fast-paced, multi-tasking environment
- Valid unrestricted driver's license
- Reliable driving record
Desired Qualifications
- A bachelor's degree in business or related fields is preferred
- Experience selling into the Medical Device, Pharmaceutical, Biotechnology, Packaging, or Life Sciences industries
- Existing relationships with decision-makers within the Medical Device, Pharmaceutical, Biotechnology, or Packaging industries
- Past track record of meeting or exceeding sales budgets consistently year over year
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