Business Culture and Process Change Agent (Enterprise Change Leader)
Hybrid · Austin, Texas, United States or Dallas, Texas, United States
Job Summary
The Business Culture-Process Change Agent drives enterprise-wide culture and process improvements by leading cross-functional change initiatives, advising leaders on strategy and adoption risk, and translating business strategy into practical roadmaps with clear outcomes. The role designs interventions to reinforce desired culture, coaches leaders to foster psychological safety and continuous improvement, and partners with functional leaders to map, simplify, and standardize processes. It requires facilitating workshops, measuring adoption with KPIs, and guiding governance to enable repeatable execution and continuous improvement. The position emphasizes collaboration with senior leaders and frontline teams, leveraging lean, agile, Kaizen, and related methods, with travel and hybrid/onsite work arrangements.
Required Qualifications
- Bachelor’s degree in Business, Organizational Development, Industrial Engineering, Psychology, or related field (or equivalent experience)
- 10+ years of experience leading culture change, business transformation, process improvement, or change management initiatives
- Demonstrated ability to influence without authority and work effectively with executives through frontline teams
- Strong facilitation skills with experience leading workshops and cross-functional working sessions
- Proven experience delivering measurable outcomes (adoption, cycle time reduction, quality improvements, cost savings, engagement, etc.)
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