Business Consultant
Remote · Slovakia
Job Summary
Business Consultant tasked with delivering value to Bloomreach’s clients via deployment and use of the Engagement Platform, supporting clients in implementation with data structure design and data migration, advising on ecommerce analytics, data management, marketing automation, and emailing/mobile technologies; building strong client relationships, maximizing platform utilization and KPI/ROI improvements; coordinating with Customer Success to develop strategies and roadmaps, leading on topic areas of expertise, guiding onboarding and platform adoption, and collaborating with internal teams to build product-focused services and drive process improvements.
Required Qualifications
- Ideally 2-3 years of experience in a consulting role within a SaaS environment
- Working knowledge of at least one of the Bloomreach Engagement platform features
- Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation, campaign optimisation, customer lifetime value, e-mailing automation, reactivation, attribution modelling, prediction, product recommendations, e-commerce
- Knowledge of ecommerce business and business trends, and the ability to understand clients’ business models and adapt consulting approach accordingly
- Excellent consulting skills: clear written and verbal communication, presentation skills, confidence in dealing with business users and stakeholders at all levels of seniority, exceptional organizational skills, proactive problem solving skills
- Ability to handle difficult situations in a proactive, goal-oriented, and highly professional way
- Proactively maintain the highest level of expertise by deepening knowledge of the Bloomreach Engagement platform and solutions
- Native or professional fluency in English
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