Business Compliance Coordinator
$124,989,280–$124,989,280 year
On-siteSaint Joseph, Missouri, United States
Job Summary
Monitor license expirations, delinquent accounts, and renewal compliance while identifying businesses operating without required licenses, permits, or registrations. Conduct proactive compliance reviews utilizing utility account information, sales tax reports, and occupancy permits to verify business operations and licensing adherence. Assist businesses in understanding regulatory requirements, resolve compliance issues through communication and voluntary corrective action, and document field observations and findings. Coordinate with permitting staff, utility billing personnel, and community partners regarding new business activity and ownership changes. Prepare reports, track performance metrics, and assist in improving internal compliance processes while maintaining accurate business records.
Required Qualifications
- High school diploma or equivalent
- Valid driver's license
- Knowledge of municipal licensing, permitting, and regulatory processes
- Knowledge of customer service principles and conflict resolution techniques
- Ability to interpret and apply ordinances, policies, regulations, and procedures
- Ability to analyze records, identify discrepancies, and conduct compliance reviews
- Ability to communicate effectively with business owners, staff, elected officials, and the public
- Ability to establish and maintain positive working relationships with diverse stakeholders
- Ability to work independently, exercise sound judgment, and manage multiple priorities
- Proficiency in computer software, databases, and record management systems
- Strong organizational, analytical, and problem-solving skills
Desired Qualifications
- Associate's or Bachelor's degree in a related field
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