Business Banking Relationship Manager
$80,000–$150,000 year
On-siteIndianapolis, Indiana, United States
Job Summary
Serves as the trusted financial advisor and primary contact for business banking clients, introducing core products and comprehensive solutions to drive growth and manage existing relationships. Analyzes client business trends to create holistic understanding, educates prospects on capabilities, and maintains an active prospecting effort to develop referral networks. Leads credit processes, assumes accountability for portfolio activities including underwriting and structuring, and partners with Credit as the first-level sponsor for decisions. Complies with KeyBank policies while managing risk/reward trade-offs to ensure sound asset quality. Requires a Bachelor's degree, three years in commercial lending, and one year in cross-selling. Base salary ranges from $80,000 to $150,000 annually with incentive eligibility. Hybrid work environment with occasional overnight travel.
Required Qualifications
- Bachelor's Degree or equivalent experience
- Minimum of 3 years of experience in a small business/commercial lending environment
- Minimum of 1 year of experience in cross-selling products
- Ability and track record to meet or exceed aggressive sales goals
- Strong risk management acumen, including credit, operational, and compliance risks
- Ability to build trust by taking a client centric approach
- Deploys a long-term, innovative approach to problem solving and decision making with clients to build the relationship and generate solutions
- Demonstrates expertise within defined industry or geography (vertical/sub vertical) and within product set
- Relentless focus on creating and driving revenue growth and generating results
- Understanding of financial, operational, and strategic drivers of client organizations to provide relevant and impactful banking solutions
- Uses structured sales methodologies, principles and practices without losing sight of the client and environment
- Understands Key's risk culture and effectively manages risk/reward trade-offs
Desired Qualifications
- Ability to communicate face to face in person or on the phone with teammates and clients
- Frequent use of PC/laptop
- Occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs
- Occasional travel to include overnight stay
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