Business Assistant
On-siteBuffalo, New York, United States
Buffalo, New York, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Answer incoming calls using proper telephone etiquette, check patients in and out, and schedule or confirm appointments. Perform all necessary paperwork including patient charts, referrals, and treatment plan forms, while collecting co-payments and past due balances. Present financial policies accurately and identify insurance coverage to facilitate effective patient flow using the callback system. Demonstrate superior customer service skills and multi-task to support corporate vision and strategy. Requires six months of similar experience, a high school diploma, and basic knowledge of dental terminology.
Required Qualifications
- Six months of similar job experience
- High School Diploma or equivalent
- Demonstrate knowledge of effective scheduling
- Demonstrate and promote superior customer service skills
- Ability to multi-task
- Exercise basic knowledge of dental terminology
Desired Qualifications
- Demonstrate ability to assume Patient Services Representative's essential responsibilities
- Comply with protocols and standards
- Support corporate vision and strategy
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