Business Applications Specialist (Brazilian Portuguese Speaking)
On-siteOrlando, Florida, United States
Job Summary
Provide functional and technical support for Capco's HR, Finance, and related enterprise business applications used globally. Troubleshoot, investigate, and resolve application issues while ensuring system stability and performance. Partner with business stakeholders, vendors, and technical teams to deliver system enhancements, process improvements, and support for implementations, configurations, and testing. Monitor integrations, interfaces, and business processes across systems; create documentation, knowledge articles, and user support materials. Identify opportunities to improve system functionality and operational efficiency while participating in global projects, upgrades, and continuous improvement initiatives. Deliver exceptional customer support to users across multiple regions and time zones. Fluency in Brazilian Portuguese and English is required.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or equivalent professional experience
- Experience supporting enterprise business applications, particularly within HR, Finance, ERP, or HRIS environments
- Experience troubleshooting application issues and working with business users to resolve technical and functional problems
- Working knowledge of APIs, integrations, Microsoft Office, and application support best practices
- Strong analytical, organizational, and problem-solving skills
- Excellent communication skills with the ability to collaborate across global teams
- Ability to manage multiple priorities in a fast-paced, international environment
- Fluency in Brazilian Portuguese and English (written and spoken)
Desired Qualifications
- Experience supporting SAP SuccessFactors, Greenhouse Recruiting, APDATA or other HR platforms
- Experience with Finance applications or ERP systems
- Knowledge of HRIS, ERP, or enterprise SaaS platforms
- Experience participating in system implementations, upgrades, or digital transformation initiatives
- Experience working within a global or multinational organization
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