Business Applications Manager
$95,800–$122,100 year
On-siteMarlborough, Massachusetts, United States
Job Summary
Oversee the selection, implementation, and optimization of technology and automation supporting core business functions, including developing a multi-year roadmap for procurement-related technologies. Analyze business processes to recommend system enhancements, prioritize enhancements based on impact and urgency, and manage timelines for application upgrades and integrations. Act as a liaison between procurement teams and IT to facilitate communication during issue resolution, testing, and deployment while ensuring compliance with internal policies and data governance standards. Develop user training materials, facilitate sessions, and support adoption through documentation and change management initiatives.
Required Qualifications
- Demonstrated capacity to manage multiple priorities and working in a fast-paced environment and deliver high quality products under tight timelines
- Excellent interpersonal skills with ability to influence business partners, to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor
- Demonstrated leadership skills with the ability to act as a collaborative partner with leadership and positively influence outcomes
- Strong business writing skills with ability to write clearly and concisely, ability to respond effectively to sensitive inquiries, ability to write standard operating procedures and other business documents
- Ability to leverage prior experience and adapt quickly to the changing work environment to make effective decisions, revise business strategies to support the vision of the organization
- Excellent cross-functional collaboration and change management skills
- Experience with agile methodologies
- Demonstrated expertise in ERP systems, including customizations, system integrations, and upgrade management
- Proficient in using collaboration and project tracking tools such as Confluence and JIRA to support agile workflows and documentation
- Deep understanding of enterprise software ecosystems, application lifecycle management, and strategies for optimizing business processes
- Bachelor's degree in business administration, computer science, IT, Software Engineering, or a related field
- Minimum of 5 years of experience managing business applications, with the ability to foster strong stakeholder engagement and provide well‐informed product‐feature recommendations
Desired Qualifications
- exposure to procurement systems is a plus but not required
- Optional certifications include PMP, CSM, or vendor-specific credentials
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