Business Applications Developer & Automation Specialist
$69,550–$125,725 year
On-siteAtlanta, Georgia, United States
Job Summary
Configure, administer, and maintain WebEOC and Microsoft 365 applications supporting emergency preparedness and operational response. Develop Power BI dashboards, automate workflows using low-code tools, and leverage AI-enabled productivity tools to improve operational efficiency. Collaborate with Government stakeholders to implement system enhancements, troubleshoot application issues, and ensure mission readiness during public health emergencies and natural disasters. Prepare technical documentation, configuration guides, and training materials while adhering to Government-approved AI governance practices. Support emergency operations and surge activities as required, including participation in a mandatory 24x7 on-call rotation with rapid response capabilities.
Required Qualifications
- U.S. Citizen or Green Card holder with the ability to obtain and maintain a Public Trust clearance
- Full-time onsite in Atlanta, Georgia
- Remote work is not available
- Must be available for 24x7 on-call support and able to respond to mission alerts within 15 minutes, with the ability to report to the designated work location within 90 minutes when recalled
- Must carry a mobile phone while on call
- Must be able to prioritize multiple tasks and perform effectively during time-sensitive emergency response activities
- Must be able to lift up to 50 pounds when supporting operational activities
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business Information Systems, or a related discipline
- 3+ years of relevant experience
- Experience configuring or administering enterprise business applications such as Microsoft Power Platform, SharePoint, Salesforce, Microsoft Dynamics, or similar workflow-driven platforms
- Web development experience in tools such as javascript, html and css
- Experience developing dashboards using Microsoft Power BI or equivalent reporting tools
- Experience designing or supporting workflow automation using Microsoft 365, Power Automate, or comparable low-code automation platforms
- Experience using AI productivity tools such as Microsoft Copilot, ChatGPT, or similar technologies to improve workflows, documentation, or reporting
- Strong troubleshooting, analytical, and customer support skills
- Excellent written and verbal communication skills
Desired Qualifications
- Experience administering WebEOC or emergency management systems
- ServiceNow experience
- Experience supporting Federal Government agencies or emergency management organizations
- Experience with Microsoft Power Platform, SharePoint Online, and Microsoft 365 administration
- Experience developing technical documentation, operational runbooks, or user training materials
- Familiarity with Section 508 accessibility requirements
- Experience supporting regulated or compliance-driven environments
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