Business Applications Analyst
On-site · Eagan, Minnesota, United States
Job Summary
Supports business stakeholders and IT in understanding business processes, documenting requirements, and helping deliver and support enterprise applications. Assists with day-to-day application support, participates in testing and go-live activities, and contributes to continuous improvement through documentation and end-user support while building deeper application and business process expertise over time. Responsibilities include documenting current-state processes, mapping future-state processes, gathering requirements, translating them into functional specifications, supporting testing (test cases, defects, UAT), coordinating go-live/upgrades, basic application administration, triaging support requests, creating user guides, and providing end-user training. Proficient in relational databases and SQL for data validation, with experience in enterprise platforms such as JD Edwards EnterpriseOne, OnBase, and Procede Excede; travel up to 25% may be required.
Required Qualifications
- Associate or bachelor’s degree in Computer Science, Management Information Systems, Business, or related field (or equivalent combination of education and experience)
- Strong analytical skills with attention to detail; ability to collect, organize, analyze, and communicate information effectively
- Demonstrated problem-solving and critical-thinking skills for issue triage, troubleshooting, and resolution
- Strong interpersonal and communication skills; ability to work across diverse stakeholder groups
- Process-oriented mindset with experience documenting workflows, requirements, and procedures
- Experience working in a project-oriented environment; ability to manage multiple priorities and drive issues to conclusion
- Understanding of quality assurance concepts and testing practices (including UAT)
- Basic understanding of relational databases and reporting; ability to learn and use SQL queries to validate data and support analysis
- Experience with enterprise platforms such as JD Edwards EnterpriseOne (JDE E1), OnBase (Hyland), and/or Procede Excede or other DMS
- Experience supporting integrated application ecosystems (APIs, reporting, or other system-to-system integrations)
- Exposure to troubleshooting practices (e.g., documenting issues, basic root-cause analysis, incident/problem/change processes)
- Project management experience is a plus
- Experience in operations, manufacturing, assembly, or dealership/service environments
- Periodic travel up to ~25%
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