Business Application Manager, D&IT Projects
$74,879–$102,958 year
HybridAmsterdam, North Holland, The Netherlands or Amsterdam, New York, United States
Job Summary
Lead and manage Information Systems projects from planning through implementation, partnering with business stakeholders across Commercial Operations, Marketing, Market Access, and Global Supply Chain. Conduct business process analysis, design system solutions, and ensure delivery on time, within budget, and to quality standards. Ensure GxP compliance and perform Computer System Validation activities, administer business systems, and drive enhancements to improve business processes. Build strong relationships with internal stakeholders and manage external vendors to ensure high-quality, cost-effective service delivery. Act as a trusted IS advisor to business functions across the EMEA region. This role supports Santen's digital transformation within the EMEA Business Solutions team, collaborating with global teams including headquarters in Japan to deliver innovative, business-focused technology solutions for eye health.
Required Qualifications
- University degree in Information Technology, Business Administration, Engineering, or a related field (Bachelor's/Master's)
- 5+ years of experience in Information Technology/Information Systems, including digital transformation, project management, vendor management, and delivering IT projects in an international environment
- Experience with data analytics, data science, and GenAI
- Strong project management and structured working approach, with proficiency in Microsoft Office and SharePoint
- Strategic thinking, customer focus, cross-functional collaboration, and cultural awareness, particularly when working with Asian (especially Japanese) stakeholders
- Strong English communication and negotiation skills
Desired Qualifications
- Knowledge of ITIL, Data Science, Data Analytics, and GenAI
- Experience in the pharmaceutical industry, commercial business processes, technology consulting and strategy
- Experience in change leadership, organizational development, and working with Japanese companies
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