Business Analytics & Digital Intern
On-siteSofia, Sofia-Capital, Bulgaria
Job Summary
Gather, clean, and validate raw data from internal and external sources to ensure quality and consistency across corporate platforms. Design, build, and maintain interactive Tableau dashboards to visualize key performance indicators and business metrics for internal stakeholders. Perform statistical trend analyses to identify actionable insights and translate complex findings into clear summaries and presentation slides. Support day-to-day digital and omnichannel activities by tracking campaign metrics, customer engagement data, and assisting with CRM administration and system testing. Work closely with cross-functional teams to optimize reporting tools and commercial activities within the Business Value & Strategy department.
Required Qualifications
- Currently pursuing or recently completed a Bachelor's or Master's degree in Business Administration, Economics, Data Analytics, Informatics, Statistics, or a related field
- Fluent in Bulgarian
- Excellent written and spoken English (C1/C2 level)
- Basic to intermediate knowledge of Tableau (or similar BI tools)
- Strong proficiency in Excel/Google Sheets
Desired Qualifications
- Previous experience/internship in data analysis, market research, or digital marketing/e-commerce platforms (e.g., Salesforce, CRM, Google Workspace/MS Office)
- Familiarity with CRM systems (e.g., Salesforce)
- basic Python/data tools
- Strong problem-solving abilities
- attention to detail
- a structured approach to data processing
- Ability to present analytical findings clearly
- work effectively within a cross-functional team
- High curiosity
- adaptability
- eagerness to learn digital & analytics tools
- a strong growth mindset
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