Business Analyst
Remote · Marlton, New Jersey, United States
Job Summary
Business Analyst and Communication Specialist responsible for acting as a liaison between TaxSys clients and developers, gathering and documenting requirements for new features, testing code fixes and new features, leading demos and training sessions, and ensuring effective communication between Grant Street Group and clients. The role involves troubleshooting software and business process issues, adhering to SLAs, writing clear notes, and serving as a Subject Matter Expert for specific components while collaborating with clients, analysts, developers, and management; travel up to 10% is required. Location listed as Marlton, NJ with telecommute/remote work option.
Required Qualifications
- Strong English writing skills
- Clear and concise verbal communication about complex issues
- Excellent problem solving and troubleshooting skills
- Adaptable and able to multi-task
- Demonstrable computer proficiency and quantitative thinking
- Aptitude for learning new things
- Ability to work independently and as part of a team
- Willingness to travel up to 10%
- Backgrounds in English, History, Philosophy, or other writing-intensive disciplines
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