Business Analyst, TSX Trust (12-month Contract)
Hybrid · Toronto, Ontario, Canada
Job Summary
Business Analyst for the TSX Trust Transfer Agency on a 12-month contract. Collaborate with business stakeholders to gather, analyze, and document requirements for Transfer Agency operations and services; conduct gap analyses between current and desired state processes; create detailed functional specifications, user stories, and acceptance criteria; work with development and QA to ensure solutions meet specifications; lead and facilitate workshops and presentations; assist in developing test plans, execute UAT, and manage defects; provide production support including root cause analysis and corrective actions; participate in change-request prioritization and maintain process documentation; stay informed of regulatory changes and industry best practices affecting Transfer Agency services. The role requires familiarity with issuer/investor services, AML/KYC, transaction processing, corporate events, payments, tax and statement reporting, and the ability to translate complex problems into actionable requirements in a cross-functional, agile environment. Preference for experience with a Transfer Agency system (Transtar or similar), and BA certification (CBAP, PMI-PBA). The salary range is provided as hourly CAD and is indicative of a 12-month contract; the company notes that sponsorship is not available and candidates must be authorized to work in the location.
Required Qualifications
- 3-5 years of experience as a Business Analyst, preferably within the financial services or fund administration industry
- Strong knowledge of Transfer Agency functions, including issuer and investor services, AML/KYC, transaction processing, corporate events, payments, tax and statement reporting
- Strong software development related business analysis skill and experience
- Proven ability to translate complex business problems into clear, actionable requirements
- Excellent communication (written and verbal), interpersonal, and presentation skills
- Proficiency with requirement management tools (e.g., JIRA, Confluence)
- Experience with Tableau, Power BI or similar nice to have
- Strong verbal and written communication skills
- Ability to work in a cross-functional team environment and build relationships
- Certification in Business Analysis (e.g., CBAP, PMI-PBA)
- Experience with Agile methodologies
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