Business Analyst
$78,167–$103,855 year
Remote · Grand Rapids, Michigan, United States
Job Summary
Senior Business Process Analyst (Remote, US-based) responsible for leading the capture and management of software development requirements across Agile/SAFe environments, collaborating with business users, IT, and leadership, and using ALM/JIRA to document, refine, and track requirements, user stories, backlog items, and acceptance criteria. Includes coordinating with Systems Engineers, mentoring junior analysts, conducting stakeholder interviews, developing business process models and formal specifications, ensuring traceability, and delivering status metrics throughout the Agile lifecycle. Requires strong software development background, SAFe/Agile expertise, excellent communication, proficiency with JIRA and Microsoft Office, and a Master’s degree in Engineering or related field; U.S. Citizenship and Public Trust clearance is required; this is a 100% remote US-based role with geographic restrictions noted.
Required Qualifications
- Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies
- Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences
- Must possess excellent attention to detail, customer service skills, and problem-solving abilities
- Past experience conducting independent research to support the resolution of complex questions
- Must possess advanced experience with Microsoft (MS) Office, including Excel
- Must possess excellent analytical skills, including integrating information from several sources
- Expertise with JIRA tools
- Experience in large, Agile software development or data integration projects
- Professional CertificationsNone required
- Years of Professional Experience10 years of professional (an additional 10 years of experience may be substituted for education)
- Desired experienceExperience working in an Agile environment
- Working knowledge of VA’s Veterans Independence Program (VIP)
- VA SQA Testing experience
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
- Experience working for a Federal Health Agency (VA, DHA, HHS, etc.)
- Healthcare billing and claims processing application knowledge
- Formal EducationMaster’s degree in Engineering or a related scientific or technical discipline
- Citizenship RequirementU.S. Citizenship required for this specific opportunity
- Security Clearance RequirementsMust possess or qualify for a Public Trust (MBI)
- CRITICAL NOTES: SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered.
- Recruiters or Third parties will not be considered.
- This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.
- U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.
Additional Requirements
- U.S. Citizenship required for this specific opportunity
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