Business Analyst Squad SCA
On-siteLisbon, Lisbon, Portugal
Job Summary
Manage and build user story backlogs with the Product Owner, coordinate maintenance requests, and monitor incidents in compliance with application SLAs. Clarify needs for new topics and evolutions, define non-regression test cases, and ensure test execution. Provide technical and functional support to users while communicating activities to end users, MOA teams, and technical squads. Contribute to continuous improvement, knowledge sharing, and documentation updates. Ensure application maintainability and scalability while adhering to engineering rules and security standards. Work with offshore development teams and platform operators to execute fixes and updates.
Required Qualifications
- Excel with VBA (advanced level)
- Tests (non-regression, sanity)
- Cloud knowlegde
- Python knowledge
- Agile methods, ability to work in agile mode
- ITIL knowledge (practical level)
- Be client oriented with a high sense of service
- Autonomous and able to take initiatives
- Adaptability
- Excellent written and spoken communication
- Teamworker
- Able to learn and take on new assignments in a timely fashion
- French - C1 (mandatory)
- English - B2 (Upper Intermediate)
- Minimum 3 years in similar functions (BA with App support)
- Service Now (practical level)
- Jira (practical level)
- ALM Octane (practical level)
- Citrix (practical level)
- Linux (basic level)
- Ability to travel outside Portugal
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