Business Analyst - Senior
On-siteToronto, Ontario, Canada
Job Summary
Document business requirements and create artifacts for I&IT solution development related to portfolio reporting tools. Conduct stakeholder engagement activities including interviews, workshops, and mockups to elicit, analyze, and validate business needs. Develop Power BI reports and data analysis while tracking resource utilization, overtime, and I&IT-wide performance KPIs. Identify cost drivers in IT operations, align with stakeholders on savings levers, and validate findings with Finance. Monitor project progress, resolve issues, and report to management. Support hiring and onboarding of resources while contributing to business analysis policies and standards. Minimum of 3 days onsite required.
Required Qualifications
- Power BI experience: 5+ years
- Power Automate experience: 5+ years
- 7+ years Support resource utilization tracking and management
- 7+ years Stakeholder management and reporting I&IT wide performance KPIs
- 7+ years Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis
- 7+ years Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.)
- 7+ years Excellent MS office toolset knowledge and application (Excel, Powerpoint and MS-word)
- Minimum of 3 days onsite (non negotiable)
Desired Qualifications
- Power Automate experience: 3+ years
- Experience developing strategies, business cases, and cost-benefit analyses.
- Strong requirements gathering, documentation, and stakeholder engagement experience.
- Experience preparing presentations and briefing notes for various audiences.
- Development of power BI reports and data analysis
- Awareness of emerging I&IT trends and technologies.
- Excellent analytical, problem-solving, verbal, and written communication skills.
- Strong interpersonal, negotiation, and teamwork skills with proven ability to meet deadlines
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